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B2 · Upper Intermediate

Interviewing Users

Ask neutral questions, probe concrete experiences, check interpretations and turn one person’s account into a carefully scoped finding and next step.

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Words & phrases
16
Lessons
1
Conversations
1
Readings
1

A preview of what you’ll master

Words you’ll make your own.

Explore every meaning in this unit. Learn how to say it in Danish when you start.

English
  1. a needs interview
  2. an open question
  3. a leading question
  4. a follow-up question
  5. a specific situation of use
  6. to think aloud
  7. to elaborate on one’s answer
  8. to skip a question
  9. to clarify an assumption
  10. to restate in one’s own words
  11. Have I understood you correctly?
  12. What happened next?
  13. to distinguish a wish from a need
  14. an anonymized summary
  15. to obtain consent to record
  16. a pattern across responses

Danish words, pronunciation, and practice are waiting inside your learning account.

Understand the why

Your lessons, step by step.

1 Lessons
  1. Lesson 1

    Interviewing Users About Their Needs

Where this unit fits

Courses with this unit.

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