B1 · Intermediate
Formal Phone Calls
Handle professional Danish phone calls with confidence, from answering and transferring to taking messages and signing off.
Start learning this unitOne account. Your progress, on the web and in the app.
- Words & phrases
- 37
- Lessons
- 2
- Conversations
- 1
- Readings
- 1
A preview of what you’ll master
Words you’ll make your own.
Explore every meaning in this unit. Learn how to say it in Danish when you start.
- This is Anne Sørensen speaking.
- May I speak with the head of department?
- One moment, please.
- I'll put you through.
- to transfer (a call)
- to leave a message
- to take a message
- Could you speak a little slower?
- The connection is bad.
- I can't hear you.
- to hold the line
- May I ask what it is regarding?
- It is regarding ...
- to call up
- to answer the phone
- to hang up
- an answering machine
- a switchboard
- to get connected
- Thank you for calling.
- I'll get back to you.
- Was there anything else I can help with?
- to note down
- an extension number
- Would you like to hold for a moment?
- Sorry, she's busy right now.
- Have a nice rest of your day.
- to make a phone call
- to put someone on hold
- to get back to someone
- to get cut off
- to reach someone
- a busy line
- to double-check
- I'm afraid
- to press one
- to be put through
Danish words, pronunciation, and practice are waiting inside your learning account.
Understand the why
Your lessons, step by step.
- Lesson 1
Formal Phone Calls
- Lesson 2
Calling a Company
Where this unit fits
Courses with this unit.
Intermediate · Part 2
Work through the vocabulary, lessons, conversations and reading activities in this part. Practice grammar along the way.
21 Units · about 17.5 h
Danish at Work
Apply for a job, check your pay and hours, and handle meetings, phone calls, presentations and complaints.
8 Units · about 5.5 h
Residence Permits and SIRI
Talk about your permit, apply for an extension in time and follow up with SIRI or the Danish Immigration Service.
5 Units · about 3.5 h
Repairs and Tradespeople
Explain what is broken in your home and arrange a repair over the phone.
3 Units · about 2.5 h
Writing to Public Offices
Write a polite, precise message to a public office that refers to your case and asks for exactly what you need.
3 Units · about 2 h
Your next conversation starts here
Make these words part of your Danish.
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Start learning this unitOne account. Your progress, on the web and in the app.