Can-Do · B1 · Intermediate
Consumer Rights
Use your right of withdrawal and your right to complain, and write a clear complaint to a store.
Return online purchases within the withdrawal period, complain about defective products, and handle customer service and subscriptions with confidence.
Start this courseabout 1.5 h · One account. Your progress, on the web and in the app.
- Units
- 3
- Words & phrases
- 65
- Lessons
- 4
- Conversations
- 3
- Readings
- 3
What you’ll work through
The units in this course.
Each unit brings words, lessons, conversations, and readings together on one topic. Open one to see what’s inside.
Right of Withdrawal & Warranty
Use your 14-day right of withdrawal for online purchases, complain about a defective item under the two-year right to complain and know what a warranty adds.
25 words · 1 lessons
Complaints & Service
Describe a problem with a product or service, make a clear complaint, and discuss repair, replacement or another proposed solution.
23 words · 2 lessons
Offers and Subscriptions
Compare total cost and included services, clarify renewal and cancellation, and confirm a plan change.
17 words · 1 lessons
Along the way
Check what sticks. Finish with proof.
- 1 × Task
A writing or speaking task, graded with feedback.
- 1 × Course test
Pass the test to complete the course.
Part of a bigger plan
Paths with this course.
Your next conversation starts here
Make this part of your Danish.
Create your Hejly account to start learning, hear Danish pronunciation, and build confidence with practice that fits your day.
Start this courseOne account. Your progress, on the web and in the app.